System Check
TechSmart is moving to a new domain name soon. Click here to log in to platform.techsmart.ai and run the system check there.
(Only need the legacy system check? to run the system check on .)
You are not logged in. To run the most reliable set of tests, please log in.
Browser Compatibility Test
Testing your Browser
Passed Browser Test
Using an Unsupported Browser
Failed Browser Test
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Teacher Uploaded Video Test
Testing Teacher Uploaded Video
Passed Teacher Uploaded Video Test
Failed Teacher Uploaded Video Test
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Teacher uploaded video either failed to play or failed to upload, or both.
To correct this problem, the following domains will need to be permitted on your district network:
player.vimeo.com
global.upload.vimeo.com
us-files.tus.vimeo.com
*.vimeocdn.com
*.akamaized.net
TechSmart support will contact your district IT department to correct this issue.
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Lesson Video Test
Testing Lesson Video
Passed Lesson Video Test
Failed Lesson Video Test
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Lesson video failed to play.
To correct this problem, videos will need to be allowed to be viewed from the following domains:
**.techsmart.ai
platform.techsmart.ai
**.techsmart.codes
platform.techsmart.codes
TechSmart support will contact your district IT department to correct this issue.
Lesson video failed to seek.
Your browser is likely causing this error. Please use Google Chrome.
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Web Socket Test
Testing Web Sockets
Passed Web Socket Test
Failed Web Socket Test
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An error occurred while trying to connect to our WebSocket Server.
To correct this problem, the following protocols will need to be permitted on your district network: http, https, WS, WSS from the following domains:
**.techsmart.ai
techsmart.ai
www.techsmart.ai
platform.techsmart.ai
**.techsmart.codes
techsmart.codes
www.techsmart.codes
platform.techsmart.codes
TechSmart support will contact your district IT department to correct this issue.
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Live Support Test
Testing Live Support
Passed Live Support Test
Failed Live Support Test
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An error occurred while trying to send a message to TechSmart Live Support.
To correct this problem, your district network will need to permit the https protocol for the following domains:
**.chatlio.com
w.chatlio.com
api.chatlio.com
api-cdn.chatlio.com
uploads-cdn.chatlio.com
TechSmart support will contact your district IT department to correct this issue.
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